FDA OIM Vision, Mission, Guiding Principles, and Values

FDA OIM Vision

FDA’s technology and knowledge capability is modern, secure, accessible, cost-effective and exceeds customer and partner expectations.

FDA OIM Mission

To provide the information, communication and knowledge infrastructure and services that enhance, transform and sustain the ability of the FDA to protect and promote the public health.

FDA OIM Guiding Principles

• Infrastructure that is Available on Demand
• Information as the Key Asset
• Excellence, Efficiency and Continuous Improvement
• Collaborations, Coalitions and Teamwork
• Interoperability and Enterprise Approach

FDA OIM Values

1. Mission-First
   We align all our activities with the goals and mission of FDA and we insist that all investments are judged by the value produced towards that mission
2. Transparency and Accountability
   We require the highest quality of integrity, ethical conduct, fiscal responsibility and openness in operations, processes and decision making
3. Customer Service
   We understand and embrace our responsibility to remove barriers to and enhance the productivity of the FDA workforce
4. Innovation and Agility
   We embrace the necessary rate of change within public health and medical and food product safety, and we will continuously evolve our processes and services
5. Workforce Excellence
   We are committed to the professional competence, continuous improvement, and the perpetual development of our most precious resource

Table of contents

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