Office of Information Management and Technology
Information Technology Strategic Plan
2015 - 2018
FDA's new Information Technology Strategic Plan, released in September 2015, was developed by Todd Simpson, FDA’s new Chief Information Officer, and his staff following a 90 day assessment that included interviews and an analysis of existing IT processes, technologies, roles, functions and capabilities.
Input was obtained from Agency Leadership, Customers, Office of Information Management and Technology (OIMT) personnel, FDA's Chief Operating Officer and Deputy Commissioner for Operations, and HHS Departmental Leadership.
Within the plan, strategic initiatives are bundled into three general areas: People, Process, and Technology.
- People category: the main focus areas include becoming a trusted partner among our customers, building a world class IT workforce that we continue to evolve and invest in, and ensuring FDA Field personnel are offered the same services and support that FDA Headquarters personnel receive.
- Process category: focuses on establishing defined and repeatable IT processes, enhancing existing processes, shared solution offerings, and customer service.
- Technology category: focuses on ensuring existing IT services that are offered to Agency customers are dependable, available and protected while continually looking toward new technologies and services to quickly offer our customers such as mobility and cloud computing.
The plan follows an agile, balanced scorecard approach used to align business activities with the vision and strategy of the organization, improve internal and external communications and monitor organization performance against strategic goals. Much care was taken to ensure alignment between FDA’s strategic objectives and its strategic IT initiatives. It is critically important that initiatives and key performance indicators were aligned with Agency objectives to ensure we are working on the right projects and measuring the right success indicators.
This plan is a living document that can be modified to account for changes in technologies and mission-related objectives, providing flexibility to course correct as technology changes and mission specific requirements evolve. Tactical deliverables are specifically identified as milestones under each initiative and tracked through completion in the appendix of the plan.