- Advises the Commissioner and other key agency officials on activities that affect agency-wide programs, projects, and initiatives. Informs appropriate agency staff of the decisions and assignments made by the Commissioner, Principal Deputy and Deputy Commissioners, the Chief of Staff and the Associate Commissioners.
- Develops and maintains management information necessary for monitoring the Commissioner's and agency's goals and priorities.
- Assures that materials in support of recommendations presented for the Commissioner's consideration are comprehensive, accurate, fully discussed and encompass the issues involved.
- Provides correspondence control for the Commissioner and controls and processes all agency public correspondence directed to the Commissioner. Develops and operates tracking systems designed to identify and resolve early warnings and bottleneck problems with executive correspondence.